Healthy Conflict
If you were creating a ‘Maslow’s Hierarchy of Workplace Needs’ then having a culture of healthy conflict would be the foundation. It would allow us to debate well, disagree with respect, stretch thinking and ideas and have healthy relationships.
People would use their voices in a way that treats people with respect, not damages it. And the consequences would be clever ideas, strong relationships and healthy bottom lines. It’s more possible than you think.
In our experience conflict is not the problem. It’s our relationship to it.
When we rewire this, it’s a game changer. At the end of this program you will find that:
Conflict is good
Combat is not
Nice goes nowhere
Issues you see in your workplace or teams
Lots of finger pointing and blame
Too much gossip and venting
Too many meetings after the meeting
Not enough accountability
The loudest voices winning
Lack of self-responsibility and awareness
High performers leaving, underperformers not
Benefits of the program
Increases psychological safety because people are owning the role they play
People feel comfortable using their voice because they are supported and encouraged
Problem solving is easier and faster when all ideas are on the table, at once
The good people stay and the challenging ones are held to account
Leading is easier with less undercurrents and unhealthy tension
Less stress and better resource management as people are choosing to work with each other, not apart
Fewer workplace claims and leave with issues being dealt with before they get too complicated
The program structure
The program covers 4 key areas over 3 months. At a high level it addresses:
BEFORE ROLLOUT
- Meet with Senior Leadership Team to diagnose current culture, experience some content and make decisions about the program
- Agree on and create measurements (qualitative and quantitative) for success
PROGRAM ROLLOUT
- Leaders ‘Kick Off’ to be clear on what’s coming up and how we lead through it
- 6 x ½ day modules, 17 worksheets, 15 books authored by Georgia Murch (Fixing Feedback or Flawsome) for the senior leadership team
- 6 x 90 min Exec sessions to embed the learning following each module
- Prep emails, video and templates to go out to participants prior to sessions
- Final session with all leaders to make commitments and decide where to from here
Modules
This is the full suite and can be designed to meet your workplace/team culture needs. These can be half days or merged into full days. Online or in person. We recommend a blend of both, where possible.
- Diagnosing our conflict culture and the role we play
- Understanding what triggers us off and how to rewire
- Sit in others’ shoes and map a way forward
- Building your feedback muscle for the good and gaps
- Navigating the tough situations to build respect
- Gathering well by dealing with a current workplace issue
POST ROLLOUT
- 3 months post program review
- Follow up ‘Exec Session’ to evaluate outcomes and make decisions about how to continue embedding the culture we want
Are you keen? Awesome!
If you’ve got questions or wanna chat about the program click here to send us a message stat or book a call by following the link below.